Cerebron Technolabz (“Firm,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of information in compliance with applicable data protection laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other relevant Indian regulations.
1. Scope
This Privacy Policy applies to all individuals (“Users,” “Clients,” “You”) who interact with our websites, applications, software solutions, and services. By using our services, you consent to the practices described herein.
2. Information We Collect
We may collect the following categories of information:
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Personal Identifiable Information (PII): Name, email address, phone number, company details, billing information.
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Sensitive Personal Data or Information (SPDI): Passwords, financial information, or project-related confidential data, as defined under Indian law.
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Technical Information: IP address, browser type, operating system, device identifiers, and usage logs.
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Business Information: Project specifications, documentation, and data shared by clients for website & software development purposes.
3. Legal Basis for Processing
We process personal information under the following legal bases:
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Contractual Necessity: To fulfill obligations under service agreements.
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Consent: When you voluntarily provide information or opt-in to communications.
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Legal Compliance: To meet statutory obligations under Indian law.
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Legitimate Interests: For improving services, ensuring security, and maintaining business operations.
4. Use of Information
Collected information may be used for:
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Delivering and maintaining software development and IT services.
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Communicating project updates, technical support, and administrative notices.
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Ensuring compliance with contractual and legal obligations.
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Enhancing user experience, security, and system performance.
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Marketing and promotional purposes (subject to opt-out rights).
5. Data Retention
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Personal data will be retained only as long as necessary for the purposes outlined above or as required by law.
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Upon request, data may be deleted, anonymized, or archived in compliance with statutory requirements.
6. Disclosure of Information
We do not sell or rent personal information. Disclosure may occur only in the following circumstances:
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Service Providers: Trusted third parties engaged under confidentiality agreements.
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Legal Authorities: When required by law, regulation, or court order.
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Business Transfers: In case of mergers, acquisitions, or restructuring, subject to confidentiality safeguards.
7. Data Security
We implement reasonable security practices and procedures as mandated under Indian law, including:
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Encryption of sensitive data.
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Restricted access to authorized personnel.
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Regular audits, monitoring, and risk assessments.
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Secure storage and transmission protocols.
8. International Data Transfers
If data is transferred outside India, we ensure adequate safeguards consistent with applicable laws and contractual obligations.
9. Your Rights
Subject to applicable law, you have the right to:
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Access, correct, or update your personal information.
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Withdraw consent for processing.
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Request deletion of personal data, subject to legal and contractual limitations.
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Lodge complaints with relevant data protection authorities.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Policy Updates
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.
12. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, please contact: